The billing and payment process

At Ohio Orthopaedics & Sports Medicine, we work hard to provide our patients with the latest technology and specially trained physicians to ensure an exceptional patient experience. We want to make your time with us is as comfortable and convenient as possible. We will work closely with your insurance companies and workers compensation to make the payment process as easy as possible. Our goal is to meet each patient’s specific orthopaedic need while providing superior customer service and support.

As a courtesy to you, we will submit medical claims to your insurance company, both primary and secondary. Any balance after processing of our claim by your carrier is your responsibility.

Your insurance policy is a contract between you, your employer and your insurance company. You are responsible for verifying if providers are in-network with your insurance plan.  We cannot bill your insurance company unless you provide us your complete insurance information. It is your responsibility to know your insurance benefits; they may not cover all of the services provided to you.

An Administrative fee of $10.00 will be applied to your account if full payment is not received by the statement due date, unless prior arrangements have been made. Returned Check Policy: A fee of $25.00 will be applied to your account for any returned checks.

Please see our Financial Policy for more information.

If you have questions about billing or payments, please call us at 419.424.0131.